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SHIPPING FAQ

SHIPPING FAQ

Order Cut Off & Fulfillment: Orders placed after TUESDAY 11:59 PM (EST) will be sent out the following week. Shipments are generally sent out on Tuesday and Wednesday. If you would like your order sent out sooner or by a particular date, please contact us via our “Chat With Us”.

Free and Discounted Shipping Options: To see what you're free shipping minimum is, please refer to this map. Free regional shipping on orders over $100 and $200. Free shipping will automatically be applied at check out once you enter your address.

Free Shipping On Orders Over $100: MA, ME, VT, NH, RI, CT, NJ, NY, DE, MD, PA, VA, WV, OH, IN, KY, NC, SC, IL (CHICAGO), MI (DETROIT)

Discounted Shipping by 50% Orders Over $200: MI, IL, TN, GA, FL, AL, MS, LA, AR, MO, IA, WI, MN, ND, SD, NE, KS, OK, TX, CO, WY, MT, NM, UT, AZ, NV, ID, WA, OR, CA, AK, HI

ORDERS WITH A LOBSTER FRA DIAVOLO WILL NOT RECEIVE FREE SHIPPING. This is due to the perishability of shipping live seafood, requiring orders with a Lobster Fra Daivolo to be sent Next Day Air. Please reach out if this is an issue and we will do our best to amend the issue.

When will my order be delivered? We deliver orders on a weekly basis. Order cut off is Tuesday for same week delivery. Orders can arrive in as early as 2 days depending upon your order date.

What if I'm not home for my delivery? Your package will be safely left at your front door in an insulated box. Once you arrive home, we suggest that you unpack your items as soon as possible.

How should I expect my order to arrive? Products are shipped cold or frozen, depending on the item purchased, and insulated with ice packs so the food stays the proper temperature even if you are not home to receive the package.

Is there a Home Delivery order minimum? No, we currently do not have an order minimum for purchase.

Where does The Daily Catch deliver? We deliver across the entire USA, with the exception of Hawaii.

Who will deliver my order? Orders will be shipped via UPS

When will my credit card be charged? Your credit card will be charged at the time that your order is packed for delivery. You may notice a slightly lower or higher final order total depending on the number of boxes, weight, and size of order.

Product is extremely perishable.
Upon dropping off you package with the shipping provider; we are no longer responsible for the safety and quality of the perishable foods within you package.
Due to COVID-19 shipping providers are no longer offering guaranteed service levels. If product is delayed and arrives spoiled, we will refund all cost of the product excluding shipping cost.
If you have any questions, please Chat With Us and we would be more than glad to assist you.